SERVICE AGREEMENT - THE UGC FREEDOM FORMULA
Last Updated: October 2025
Created By: Sidnie & Devin, Co-Founders of Creative Life UGC
1. Overview
This Service Agreement (“Agreement”) governs your access to and participation in The UGC Freedom Formula (the “Course”), created and owned by Creative Life UGC (“Company,” “we,” “us,” or “our”).
By purchasing, accessing, or participating in this Course, you (“Student,” “Participant,” or “Customer”) agree to the following terms and conditions.
2. Course Description
The UGC Freedom Formula is a digital course designed to teach creators how to build a profitable UGC (User Generated Content) business from the ground up.
The Course includes:
- 30+ instructional video lessons led by Sidnie & Devin
- Templates, workbooks, guides, and tools used by us to build our own UGC business
- Step-by-step frameworks for filming, editing, pitching, and landing brand deals
- Access to resources such as email templates, outreach scripts, contracts, rate guides, and portfolio designs
- The Course is delivered online through the Kajabi platform and is self-paced.
3. Intellectual Property
All content included in The UGC Freedom Formula - including but not limited to videos, templates, workbooks, guides, downloads, written materials, and resources - is the sole property of Creative Life UGC.
You agree that you will not copy, reproduce, distribute, share, resell, or otherwise disclose any portion of the Course or its materials to any third party.
This includes but is not limited to:
- Sharing access with others (friends, peers, or online communities)
- Uploading materials to external sites or forums
- Using course content to create derivative works or competitive products
Violations of this clause will result in immediate termination of your access without refund and may result in legal action.
4. Payment & Access
Payment must be made in full or via an approved payment plan through Kajabi before access is granted.
If using a payment plan, you agree to complete all scheduled payments. Failure to do so may result in suspension or removal from the Course.
Access to all Course materials will remain active for the lifetime of the Course on Kajabi, as long as the Course exists under Creative Life UGC.
5. Risk-Free Guarantee & Refund Policy
We’re confident this Course will help you build a profitable UGC business. That’s why we offer a 100% Money-Back Guarantee, under the following conditions:
You may request a full refund within 30 days of purchase if you:
- Complete the entire Course (all 9+ modules and 30+ lessons).
- Complete all workbook prompts and portfolio setup.
- Create your UGC videos using our formula and upload them to your portfolio.
- Set up your online profiles on UGC platforms (e.g. Fiverr, Influee, etc.).
- Conduct real outreach to brands using the templates provided.
- Do not earn back your initial Course investment within 30 days of purchase.
If these conditions are met and verified, we’ll issue a full refund.
Refund requests must be submitted in writing to [email protected]
within 30 days of the purchase date and include proof of completed work (as outlined above).
Refunds will not be issued for:
- Incomplete coursework or skipped modules
- Failure to apply the material or take action
- Change of mind or financial circumstances
6. Disclaimer
The Course provides education and guidance only. We cannot guarantee financial results or specific outcomes.
By enrolling, you acknowledge that your success depends on your individual effort, dedication, skill, and market conditions.
Creative Life UGC and its founders are not financial advisors, accountants, or legal professionals. You are encouraged to seek professional advice regarding taxes, business setup, or financial decisions.
7. Limitation of Liability
To the fullest extent permitted by law, Creative Life UGC and its founders shall not be liable for any indirect, incidental, or consequential damages arising from your participation in the Course.
8. Confidentiality
You agree to maintain the confidentiality of all proprietary information shared within the Course and community spaces (if applicable).
This includes other participants’ experiences, feedback, and materials discussed in private group forums or coaching sessions.
9. Termination
We reserve the right to revoke access to the Course at any time if you violate these terms, engage in unethical behavior, or misuse the materials.
10. Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the United States and the state of your residence.
11. Contact Information
For questions, concerns, or refund requests, please contact:
📧 [email protected]
💻 www.creativelifeugc.com
By completing your purchase, you agree to these terms and confirm that you have read and understood this Service Agreement.